24hrs Without Gmail (Unusual Usage – Account Temporarily Locked Down)
At 11:30am today, I logged into my main work gmail account and got this message…
It’s now 11:05pm and I still don’t have access to my main work email and according to friends who’ve been previously locked out by gmail, it usually takes the full 24 hours to unlock the account. So now I’m looking at 24 hours without access to my main work email on a non-holiday Tuesday. I know this is a 1st world problem to be ranting about, but…
In trying to figure out why my account was locked down, I looked back over their five reasons…
- Nope – well that I know of, I don’t check my Spam folder
- Nope – nothing more than usual
- Nope – unless someone tried to hack it without me knowing
- Tried this, didn’t work.
- I haven’t done anything new to the account lately
Though no one is going to die over this issue, there’s a real cost in lost productivity. I can imagine if this happened and did end up causing a real issue that Google would have lawyers come knocking.
I want to know why my account was locked down, but all I get is this generic page.
I want to contact Google, but the page only directs me to a community help forum.
I want Google to see I’ve been a user for a long time and, unless my account was hacked, realize this is ridiculous.
None of that’s going to happen. I’ll go to bed hoping I didn’t miss anything too important in my email and tomorrow morning around 11:30am, my account will magically be unlocked and life will go on.
Really Google? Come on. This is my work account. I’m not forwarding the latest LOLcatz to everyone in my address book. I’m doing work. Work that leads to revenue. Revenue that pays my salary. Salary that I use to…you get the idea.
I have so many things to worry about with growing a business, this isn’t one I need nor want.
Going to bed annoyed.