Personalizing The Institution From Within
Every Red Rover institution has a student ground team that helps us with the launch, student adoption, and ongoing engagement. Forrest Battle (yes that’s his real name) is our ground team member at College of Coastal Georgia. He and I chat via email on a regular basis, but unlike most schools who give you your name as your email, at CCGA, they assign you a number like email@example.com. My alma mater did the same thing and it felt shitty.
Every time I email Forrest, I’m reminded of what CCGA thinks of him, and all their students, as just another number in their database. I know many of our readers don’t have control over every institutional system, but take a moment to step back and see what internal systems you are using within your walled garden that either hurt or support the vision of individualized learning.